FAQs

Here to answer all your burning questions

Facilities

Are there cloakroom or storage facilities?

Our electronic cloakroom makes storing and retrieving your belongings easy and efficient.

Are there loading facilities?

Yes, the loading bay is accessible from the rear of the property, with a loading lift that is located right beside the Affinity Suite, ensuring an easy set up on the day of your event.

Do you have free Wi-fi?

Yes, unlimited, high-speed wi-fi access is available throughout the eastside rooms, free of charge.

Getting Here

Is there blue badge parking nearby?

There is free Blue badge parking at the Millennium Point NCP Car Park, located across the street. 

Is there a drop off/pick up point for taxis?

Yes, there is a drop off point outside the venue.

How far is the nearest Train Station?

New Street Station is approximately a 15 minute walk and Moor Street Station is approximately 12 minutes away. Both can be accessed via one straight road into the City Centre. 

Payments 

Do you accept Amex?

Yes, Amex can be used across the venue.

Catering

Do you cater for specific dietary requirements?

Yes, our chefs are committed to ensuring everybody is catered for and has the chance to enjoy a delicious meal at our events. We just ask that any specific dietary requirements are advised in advance so we can make sure we have time to create something tasty.

Can I have a vegetarian or vegan menu?

Of course. Our creative team of culinary genius’ have worked hard to ensure that our vegetarian and vegan options not only look amazing but taste great too! Ask our team for more details about our plant-based dishes.

Safety Precautions 

Are you wheelchair accessible and do you have accessible toilets?

We are a fully accessible venue, with a state of the art changing places toilet on the ground floor that includes an adult changing bench and hoist system, as well as disabled toilets on the 1st and 2nd floors.

Are there trained First Aiders on-site?

First aiders will be available on-site during every event.

Interactive
Floor Plan

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Us

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Contact us today 0121 820 6060