Do you cater for people with specific dietary requirements?
Yes, our chefs are committed to ensuring everybody is catered for and has the chance to enjoy a delicious meal at our events. We just ask that any specific dietary requirements are advised in advance so we can make sure we have time to create something tasty.
Can I have a vegetarian or vegan menu?
Of course. Our creative team of culinary genius’ have worked hard to ensure that our vegetarian and vegan options not only look amazing but taste great too! Ask our team for more details about our plant-based dishes.
Are there cloakroom or storage facilities?
Our electronic cloakroom makes storing and retrieving your belongings easy and efficient.
Are there trained First Aiders / medical staff on-site?
First aiders will be available on-site during every event.
Are there loading facilities?
Yes, the loading bay is accessible from the rear of the property, with a loading elevator that is located right beside the Affinity Suite, ensuring an easy set up on the day of your event.
Are dogs allowed in the venue?
We allow assistance dogs only in the venue.
Do you have free Wifi?
Yes, unlimited, high-speed wifi access is available throughout the eastside rooms, free of charge.
Are you wheelchair accessible and do you have accessible toilets?
We are a fully accessible venue, with a state of the art changing places toilet on the ground floor that includes an adult changing bench and hoist system, as well as disabled toilets on the 1st and 2nd floors.
Are there prayer rooms available?
Yes, a prayer room is available on site.
Is there a drop off / pick up point for taxis?
Yes, there is a drop off point outside the venue.
Can I use electronic cigarettes?
Smoking is prohibited on-site, including the use of electronic cigarettes. Please ask for details of the location of the smoking area.
Do you take Amex?
Yes, Amex can be used across the venue.
Can I view the venue before I make a booking?
We understand that booking the right venue for your event is extremely important so we are more than happy to show you the venue and answer any questions you may have before you make a booking.